HP Off Campus Drive for Support Analyst. The company is looking for candidates in the Bangalore. The complete job description is provided below.
About Company
HP stands for Hewlett-Packard, a technology company that was founded in 1939. HP is known for producing a wide range of products including personal computers, printers, and imaging equipment. The company has also expanded into other areas such as software, storage solutions, and networking equipment. Over the years, HP has established itself as one of the leading technology companies in the world, with a strong brand and a reputation for quality and innovation.
HP Off Campus Drive for Support Analyst
- Organization: HP
- Job Title: Support Analyst
- Salary: Up to 8 LPA
- Location: Bangalore
- Job Type: Full time
- Experience: 0-2 Year
- Batch: 2020/2021/2022/2023
Responsibilities:
- Analyzes sales data and compiles information for reports (e.g., pipeline forecasting, quality assurance); identifies trends and makes observations.
- Manages day-to-day post-sales order management (e.g., credits, returns) and resolution of customer issues (e.g., specialized product builds, performance reports, data analysis); handles multiple moderately complex customer accounts.
- May mentor non-exempt level team members on day-to-day activities.
- Manages open order (backlog) report issues resolution and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues as necessary.
- Resolves order management issues for all product lines using specialized subject matter knowledge and analysis; serves as a subject matter expert to other departments (e.g., testing new systems to ensure order management system works correctly).
Knowledge and Skills:
- Good communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
- Intermediate knowledge of internal processes and policies.
- Developed understanding of local legal compliance issues.
- Strong problem-solving and analytical skills.
- Good teamwork skills.
- Intermediate time management skills.
- Developing project management skills.
- Developing mentoring and coaching skills.
Disclaimer: We cannot promise that the information on this page is totally correct (We only post the expected batches and salary)
