Groww hiring for the position of Customer Executive. The company is looking for candidates in Across India. The complete job description is provided below.
About Company
Groww is an Indian investment and wealth management platform that offers a simple and user-friendly way for people to invest in various financial instruments like mutual funds, stocks, and exchange-traded funds (ETFs). The company was founded in 2016 with the goal of making investment accessible to everyone, regardless of their financial background or investment experience.
Groww offers a wide range of investment options, including direct mutual funds, SIPs, and lumpsum investments, and provides users with real-time market data, portfolio tracking, and educational resources to help them make informed investment decisions. The platform is known for its clean and easy-to-use interface, low fees, and high-quality customer support. Groww is headquartered in Bengaluru, India, and has quickly become one of the leading investment platforms in the country.
Groww hiring for the position of Customer Executive
- Company Name: Groww
- Job Position: Customer Success Executive
- Qualifications: Graduation
- Experience: 0 – 2 (Years)
- Salary: up to 4 LPA
- Job Location: Across India
Expectations from successful candidates are:
- Eagerness to learn about the company’s products and their capabilities.
- Develops customer relationships that promote retention and loyalty, ultimately improving customer lifetime value and reducing churn.
- Technical aptitude and the ability to understand and explain complex concepts in simple terms.
- Excellent interpersonal and relationship-building skills.
- Knowledge of other regional languages is helpful if the company works within the country.
Responsibilities:
- Provide technical support and ad-hoc training to customers who use the company’s product, replying to inbound queries.
- Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades.
- Aid with the development and improvement of the product by gathering feedback to identify recurring issues and addressing these with the product manager.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention Preferred.
Qualification:
- Undergraduate courses (BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM).
- 50% cutoff – 10th, 12th and Graduation.
- No backlogs and Gap years during education
- Must be fluent in English and Hindi
Disclaimer: We cannot promise that the information on this page is totally correct (We only post the expected batches and salary)
